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Kiosks
Kiosk Usage 2004-2008
 i+
Points attracted around 17 users each day on average.
That's about 330,000 users across Tyne & Wear in a year.
Usage was considerably higher when schools are on holiday or
during major events such as the Great North Run.
Adding 'Open:tyne&wear' beyond just the local Council services
led to around quarter of a million extra customer contacts across
our network in its first year.
An on-kiosks poll showed that more than two thirds of kiosks users had never visited their
Council's website.
| Users |
520 per kiosk per month |
330,000 users across the network per year |
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| Uses of council and tourism services |
325 per kiosk per month |
207,000 users across the network per year |
6 in 10 users |
| Uses of local councils services |
140 per kiosk per month |
86,000 users across the network per year |
3 in 10 users |
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| Uses of other councils' services |
65 per kiosk per month # |
41,000 users across the network per year #
|
1 in 10 users |
| Uses of tourism services |
125 per kiosk per month # |
79,000 users across the network per year # |
2 in 10 users |
# estimate based on March 2008 figures.
6 out of 10 users access the 'Open:tyne&wear' service or Council
services on the kiosks.
User Comments
This machine is very good because it makes me more reliable!
Well done
- I love it! I like this facility because it just to be phones
here and that was boring
- It's a great idea. Good work!
- I think the i+ are very good because you can email your
friends for free.
- Brilliant system! Why can't we have more
- I find this very useful I use it every time I am down the
quayside
- I think this facility is great.
- This is great. It is really useful to e-mail my friends.
I think there should be more of these, thank you for putting
one here
- I find this very useful because the information on jobs
that I want actually prints out!
- Thank you for these computers they help a lot with Whitley
Bay. It makes the place look tidy and new. I have spent up
to half an hour on the i+ and I am very happy - you have done
a great job
- I think it is really great
- This machine is great thanks! I think i plus is very useful
for people like myself because I have only lived here for
1 month and I sometimes get lost
- This is a great information box. I've never seen anything
like it. 10/10, well done
- "We like playing the games - it is very fun"
- "Hi, this is great stuff. I like the fun section and
hope u keep it."
- "I like the games - something to do when u are waiting
for your bus."
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